Sunday 29 November 2009

mylicenceplate.co.uk - very poor indeed

I know there was somebody there at mylicenceplate for the following reasons:
  • they took my money
  • I have their fingerprints permanently on my number plate
I know there's still somebody there at mylicenceplate.co.uk, because despite them ignoring all my emails and telephone calls, they recently had the tenacity to send me a marketing email.

This came somewhat as a surprise to me because I'd actually decided that they must have gone out of business. I thought this because a few weeks ago I was trying to contact them about said fingerprints. And here they are:













Nice huh? These prominent and indelible marks passed their non-existent quality control and actually got sent to me.

So I emailed them a polite email informing them of my problem, with this picture attached. No reply. I emailed them again. No reply. I emailed another email address. No reply.

Then I phoned. No answer. I phoned another number. No answer. And another number. No answer. And then I phoned them all again on a different day just to make sure. No answer.

Then I used their contact form on the website. No reply.

So, after using their website, and after three unanswered emails to two different addresses, and six unanswered phonecalls to 3 different numbers, all over a period of about 3 weeks, I decided they must have gone out of business. Well they haven't, as last week they sent me a marketing email. It's now clear they just don't care.

My advice? Whether you're looking for number plates, decals, stripes, sunstrips, graphics, then go somewhere else. If you buy from mylicenceplate.co.uk you'll be met with a wall of silence if you need any help.